Notes on "Hidden Patterns of LibGuides Usage"

Hidden Patterns of LibGuides Usage: Another Facet of Usability
Dr. Gabriela Castro Gessner, Research and Assessment Analyst, Cornell University Library, Ithaca, NY
Wendy Wilcox, Access Services Librarian, Cornell University Library, Ithaca, NY
Adam Chandler, Electronic Resources User Experience Librarian, Cornell University Library, Ithaca, NY

  • Bibliomining (Logs data approach)
    • Home-grown web analytics tool on who is using our content (regardless of user’s location)
  • Springshare provided the presenters with 4 months of log data on 637 LibGuides
  • This data was logged by location/institutional affiliation
  • Through this data, they discovered that 70% of their LibGuide users were not affiliated with Cornell
  • They looked at 20 guides of the 637 LibGuides from high use to low use and found that the median # of tabs for this sample were 6.
  • Is it important to know who is accessing our guides?
  • Non-related, but interesting fact: Each department at Cornell is going to pay a portion of the library’s budget

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